Matrix PBX Phone System Review

Matrix telecom has unveiled Matrix Eternity PE which is an IP PBX for the small and the medium-sized businesses. In fact, this is an extremely affordable, feature-rich, VoIP phone system that easily integrates with most business productivity applications. For instance, the Matrix PBX phone system has been designed in such a way it can support up to 48 extensions and 16 trunks.

Eternity PE enables you to enjoy all telephony features such as call forwarding, call transfer, call pickup and much more. Additionally, get to share a VoIP trunk or a GSM gateway for outgoing calls with an assurance of 99.9% uptime. In as much as other PBX systems will offer certain call features in a piecemeal, the Eternity PE does it differently. As a matter of fact, the phone features like the Caller ID display, and call records all to come as a complete package.

Salient features of the Matrix PBX Phone System

Easy setup: Matrix PBX phone systems are generally easy to install. Even more, it comes with an intuitive user interface which simplifies administration functions. Tasks such as creating a new extension, modifying an existing extension or adding an outbound route only take a short time.

VoIP calls: VoIP telephony enables businesses to significantly cut call expenses. Upon successful implementation, employees can collaborate cheaply on a common project despite being in different geographical locations. Furthermore, by configuring remote phone extensions, workers in a remote office can still access and enjoy using all the IT resources available at the head office.

Compact design architecture: in as much as the PBX has slot provisions for fir different connectivity modules, all these do not have to be external. For instance, there are pre-designed internal slots to accommodate GSM modules, even as there is an interface for the VOIP service. This means that the gateways are internal as opposed to the external ones.

Softphones for mobility: Matrix Eternity PE is optimized to create flexibility and enhanced productivity in the office. This is how users are able to maintain connectivity even while away from the designated workstation. More importantly, clients do not have to purchase a physical appliance for unified communications solutions. Hence, Matrix came up with a softphone application with all the features of a physical desk phone. The solution has greatly helped the small businesses to save on the initial cost of investment.

Matrix PBX Phone System

The Matrix Eternity PE PBX Specifications

  • Capacity for up to 16 VoIP trunks
  • Capacity for up to 16 PSTN lines
  • Can accommodate up to 8 GSM trunks
  • Capacity for up to 6 E1/T1 lines
  • Integration with door intercom system
  • Audio/ video conferencing for up to 15 participants
  • Ability to handle up to 48 office telephone extensions; analog extensions, digital extensions, the IP phones, etc.

As can be derived from the specifications above, the Eternity PE offers diverse connectivity options for every need. Due to the scalability nature of the system, a company does not have to acquire the system at full capacity. However, there is the option of starting small and increasing capacity as demand grows. Thus, a company might begin with a single VoIP and two GSM gateways and scale the capacity when there is an actual need for more of the connectivity resources.

ORACO Kenya is a reseller and a local dealer of the Matrix PBX phone system, Matrix Biometric time attendance system. We supply and install and support all Matrix telecom and security solutions ranging from the PBX phone systems to the Biometric time and attendance system in Kenya.

Contact us today for the best PBX phone system suitable for a small business.

See also:

IVR System for small business.

GSM desk phone.

Payroll Software in Kenya.